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COVID-19 Relief Programs & Information

CEO Message

FNB’s top priority is the safety of our employees, customers and the communities we serve. We continue to actively monitor the COVID-19 coronavirus situation using the latest CDC guidance, public health information and government regulations/mandates to inform our decision making.

In addition to prioritizing the health and well-being of our customers, employees and neighbors during this difficult time, FNB remains committed to providing the financial services that you’ve come to know and trust while navigating the impact of the coronavirus. As the federal, state and local response to the COVID-19 pandemic continues to evolve, and as vaccinations become more widespread, our regional leaders are empowered to make decisions at the local level. Please review our recent press releases and 2021 Corporate Responsibility Report to learn more about the steps we have taken to support our customers and the communities we serve.

Please visit this page regularly to receive timely updates about the steps we are taking to assist and guide you through these extraordinary conditions. 

Paycheck Protection Program

FNB's Online PPP Loan Portal is Open for Forgiveness Applications for borrowers who have not yet submitted a forgiveness application for their Paycheck Protection Program (PPP) loan.

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Other Business Relief Options

Businesses facing financial difficulties related to COVID-19 are encouraged to contact their local banker, relationship manager, or FNB Customer Service Center at 1-800-555-5455 to discuss their individual circumstances and potential solutions available to them.

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Relief for Consumers

Individuals facing financial difficulties related to COVID-19 are encouraged to schedule an appointment to contact their local banker or call FNB Customer Service Center at 1-800-555-5455 to discuss their individual circumstances and potential solutions available to them.

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Mortgages & Home Equity
If you are experiencing a financial hardship due to COVID-19, we may have programs available to assist you. Please click Learn More to discover how we can assist you.

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Keeping Employees and Customers Safe

FNB has taken the following steps to ensure the health and safety of our employees, customers and communities we call home:

  • Enacted our cross-functional crisis management team – including members of senior leadership.
  • Implemented our business continuity plan to safeguard the health and well-being of our colleagues.
  • Multiple operations centers are being utilized to ensure social distancing.
  • Instituted employee training limitations, travel restrictions, work from home protocols for those who are able, and a number of other health and safety measures for both employees and customers. 
  • Practice CDC guidelines for proper handwashing, sanitation and other preventive actions to minimize the spread of illness.

The CDC has published tips about how to prevent the coronavirus for individualsRedirect icon as well as businesses,Redirect icon including more frequent handwashing and cleaning and disinfecting frequently touched surfaces daily.

Branches & ATMs

Stay up to date on our branch hours and closures on our Alerts page. You can learn more about how we will continue to serve your banking needs with as little disruption as possible.

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Electronic Banking Solutions

With electronic banking solutions from First National Bank, you can manage your accounts and conduct routine banking transactions on your terms — from convenient payment options like the FNB Visa® Debit Card, to robust account management tools through Online and Mobile Banking, to quick and easy access to cash at one of our more than 800 conveniently located ATMs.

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Avoid Scams

Unfortunately, during times of turmoil some people may use this as an opportunity to take advantage of others. If you need assistance with your finances, please contact us at the number on the back of your card, on your billing statement, or on written correspondence from us. Please know that we will not contact you via phone or text messaging to request sensitive personal information such as your Social Security Number, Account Number, or Debit Card Number.

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Supporting Our Colleagues & Communities

Throughout the COVID-19 pandemic, FNB has continued to work together with our neighbors to help communities heal, rebuild and be stronger than ever.

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Notices & Disclosures
Redirect icon - For your convenience, First National Bank (FNB) provides links to third party service providers. By clicking this link you agree to leave FNB’s website and will be routed to a third party site outside the control of FNB. FNB does not provide, and is not responsible for, the products, services, or overall website content available at a third-party site. FNB does not endorse or guarantee the product, information or service on any third party’s website. FNB’s privacy policy does not apply to the linked website; we encourage you to read and evaluate the privacy and security policies of the site you are entering.

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