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Our Client Success Stories

Here are more examples of small business customers who have allowed FNB to be part of their success.

Our Clients' Stories

Read testimonials from our small business customers to learn more about some of the businesses we have recently assisted in realizing their goals.

Making Sure the Care Continues for NCCI in Charlotte

Caring for children sounds like a simple mission for National Child Care Institute of Charlotte. But their work is so much more. FNB took the time to become invested in their success.

"We chose First National Bank (FNB) because they were very interested in the success of our business. They also provided the necessary resources we needed to meet our business objectives. Several banks presented their proposals to secure our business, but FNB provided a level of financial expertise and information that was tailored to our financial circumstances and budget. Choosing them was the best decision we have made in recent years. FNB was instrumental in offering us relief through the “PPP” program which has helped us tremendously. We cherish the relationship with FNB."

National Child Care Institute of Charlotte (NCCI)
Hiwatha Bell, Owner and Executive Director

We took the time to listen to Hiwatha and then built a plan that best fit her business needs and goals. We’d love to listen to your story today and see what we can build together.

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An Experienced Textile Company Needed an Experienced Bank

United Textile wanted a bank that knew them personally. FNB was a logical fit.

"To a small business, the PPP process was intimidating and stressful. FNB walked me thru the process - making sure I had all the information and documents together that would be needed. Because of this, my application was one of the first ones accepted. These funds helped us through the worst times we have ever seen."

“I chose FNB because of their people and their willingness to help me and my business. I like to be able to talk to someone that personally knows me. I can pick up the phone, call, and know a person will answer or call right back. I’m not just a number to them.”


United Textile Distribution
Rick Etheridge, Owner and President

Sometimes it’s a simple conversation that opens the door for a successful partnership. Experience the FNB difference today – Let’s Get Started.

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Being there to Keep GROCO Afloat

GROCO needed to reach out to a bank they didn’t know to help them during one of the most crucial times in their history. We didn’t let them down.

"GROCO is a marine hardware company in Maryland with a rich tradition and history. When the Covid-19 slowdown occurred and financial help became available for businesses through the federal PPP program, there was tremendous confusion among businesses and some lenders. Our lender was not able to explain the process or even accept our application, so we had to seek help from an alternate bank – that bank was FNB. Without hesitation, FNB stepped up and helped us through a very daunting process and we were truly grateful."

Gross Mechanical Laboratories, Inc.
Donald Gross, President

We have the privilege of meeting and working with new customers every day. We’d love to meet you – let’s get together today and plan for your success.

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Helping a House Continue to Be a Home for Others

Community Centers are one of the backbones of smaller communities. FNB understands that mission and supports local communities everywhere.

"Hosanna House is a community center that fosters education and inspires hope. Our relationship with FNB started well before COVID-19 and the same attentiveness they gave us as a customer was extended during this very difficult time as well. We would not have been able to respond so quickly and efficiently without this relationship that they have intentionally cultivated with us as a customer. We are forever grateful."

Hosanna House, Inc.
Leon E. Hayes III, Founding CEO

Hosanna House has been a customer and a friend of FNB for years. Helping them during the pandemic was “business as usual” for us. Building trust and quality relationships with businesses is what we do best and are most proud of at FNB. Let’s work together to build a relationship with your business today.

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A Teaching Moment

The work of Extended Family Programs is important to so many children and families. We were proud to be there for them when they needed us the most – because that’s what a reliable partner does

"As an education service provider, we specialize in developing children through academics, social skills and behavior. Our work is important, and people rely on us every day. The Paycheck Protection Program was much needed assistance for us, so we turned to FNB for help. We have been banking with them for over 20 years. They have always been helpful with our needs and made the process of applying for the PPP very convenient. I honestly don’t know how we would have gotten through it without them. Many thanks."

Extended Family Programs, Inc.
Mable Washington, Executive Director

Understanding how people relied on our business customers helped us focus during the PPP process. Our passion was to do whatever it took – working long hours and weekends - to help our customers continue to help others. We understood their mission and their goals. What’s your business’s mission? Let’s talk today.

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Helping a Chiropractic Practice Make Adjustments

When Dr. Nicholas and Abby Knutson's chiropractic practice needed help, we had their backs.

"I called 27 banks looking for assistance during a stressful time. Only one returned my phone call―First National Bank. It is a great comfort to know that there is a bank that will be here to help our family when we most need it!"

Dr. Nicholas and Abby Knutson
Owners, Mountain Island Chiropractic

We're proud to have helped Mountain Island Chiropractic move forward. Let's talk about how we can advance your business too. 

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Mountain Island Chiropractic

Going the Extra Yard for a Landscaping Company

Entrepreneur and Sandbek Outdoors owner Curtis Sandbek has relied on FNB to help grow his businesses for years.

"Because of FNB, my original company has been able to flourish, and we have created several new companies whose accounts and loans are also with FNB.

FNB worked night and day and weekends to make sure that every one of my businesses were taken care of as quickly as possible because they realized how important this was to us."


Curtis Sandbek
President, Sandbek Outdoors

Taking care of clients like Sandbek Outdoors is our top priority. Find out how we can help your business thrive.

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Sandbek Outdoors

Turning the Tables for a Restaurant Franchise

When Atria's and Juniper Grill restaurants needed PPP guidance, their existing banking relationships were unresponsive.

"Without hesitation FNB stepped in and offered assistance in trying to secure funding for our company. They treated our company as though we've been banking with FNB for 23 years.

As a result of the service I received, I transferred all of our banking needs to FNB. The FNB team made me feel as though I was their only customer."

Doug Kaminski
CFO, Restaurant Holdings LP

We're here to assist businesses like Atria's and Juniper Grill restaurants adapt. Find out how we can help your organization get back on track.

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Atria Juniper Grill

Answering an Ambulance Company's Distress Call

When Lower Alsace Ambulance Association's longtime bank halted PPP loan processing without notice, executive director Philip Salamone called FNB.

"First National Bank was absolutely phenomenal in getting our organization approved for the PPP loan program, enough that our organization has agreed to change banks in large part due to their rapid, precise and conscientious customer service.

Unlike most businesses, as first responders we were forced to increase our staffing and spending to meet the demand for those having medical emergencies; something that could not have been accomplished without FNB's support."

Philip Salamone
Executive Director, Lower Alsace Ambulance Association

We take pride in keeping vital community businesses like Lower Alsace running strong. Let's talk about how we can recover your business today.

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Lower Alsace Ambulance

Serving Up a Relief Plan for a Craft Bistro

Local West restaurant owner Jon Mavrakis has long relied on FNB. So when he needed a PPP loan to protect his livelihood, he knew where to turn.

"Banking with FNB has been vital to the success of our business. They have superior customer service, are nimble, creative problem solvers and are relationship driven. I truly feel that they are a partner. They take the time to not only understand your business, but assist in reaching your ultimate goals — especially in challenging times."

Jon Mavrakis
Owner, Local West

We work with businesses everyday to make sure they are on the right track to success. Let's build a plan together!

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Local West

Caring for Those Who Care for Others

Businesses that care for others are the backbone of our communities. When a longtime FNB customer and owner of a personal care home needed help to keep her business running, we were there for her and her employees.

"FNB and the Paycheck Protection Program were a blessing to my company. I was able to keep all of my employees working, safe and healthy while continuing to care for those who put their trust in us.

Sherry Hargrave, Director/Owner
Superior Home Care, Inc.

We're always here when you need us the most. Let's talk today about how we can partner for your success.

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Superior Home Care

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