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Mobile Support

Thank you for upgrading the newest version of our FNB Direct Mobile Banking app. If you are having challenges logging into the app, please follow the steps below.

Missing Security Questions

With this newest version of our app, you need to have a full list of security questions established within Online Banking in order to successfully access the new app. This is to ensure you are protected in the event you are unable to remember your password. If you are receiving the message below, please log in to Online Banking where you will be directed to a page to re-establish your security questions. Once you have completed the set-up for your security questions, you will be able to successfully log into Mobile Banking.

iphone and Android Support

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