Easily update your recurring debit card and ACH payments with Payment Switch in the FNB Direct Mobile Banking app. No need to visit each merchant’s site — simply log into the app, choose a provider and enter your login details to switch your payment method. You can also add other merchants and service providers, as needed.
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Use the interactive screen on the right to walk through the Payment Switch process step by step and visually explore each part of the journey.
Use the interactive screen below to walk through the payment switch process step by step and visually explore each part of the journey.
Our automated service updates your payment method in near real time, saving you time and effort. Easily switch to your FNB Debit Card or Checking Account (for ACH-supported merchants) across multiple merchant and service providers, in one user-friendly platform, all within FNB's mobile banking experience.
Take charge of how you pay for services like streaming, food delivery, ride share, car payments, utilities and more.
By using Mobile Banking to securely sign into your merchant or service provider's system, you can update your payment method in real time. After a successful Payment Switch, your merchant or service provider will process your next payment with your new FNB payment method.
Have Your Merchant or Service Provider Login Credentials Handy
Before you start, make sure you have your merchant or service provider (e.g., Netflix, Verizon, Amazon, etc.) login information for each one you intend to switch.
Log into FNB Direct Mobile Banking
Log in using your FNB Mobile Banking User ID and Password. If you don't already have access, you can enroll in Mobile Banking directly within the app.
Access Payment Switch
Access Payment Switch by tapping the eStore® and Account Services drawer at the bottom of the Accounts screen in mobile banking.
Receive Confirmation of Payment Switch Setup
Once you complete the process, we will provide confirmation that you have successfully linked your merchant or service providers to your FNB Debit Card(s) or Checking Account(s) for merchant or service providers that support ACH payments.
Note: If you experience problems accessing the merchant or service provider, you can reset your merchant/service provider password within the Payment Switch service most of the time. Otherwise, you can reset your login information directly on the merchant or service provider's website.
Making the switch is simple. Log into FNB Direct Mobile Banking to get started with Payment Switch today.
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We support more than 70 of the top 125 merchants covering 80-90 percent of total recurring payment volumes across key categories.
Log in with your merchant or service provider’s system to request the payment method change from within Mobile Banking, protecting your information with two levels of security.
We provide a list of common merchant or service providers. Simply select the merchant/ provider(s) from the list, log in and make your changes.
1 - The downloadable app is free. Your mobile carrier may charge access fees depending on your individual plan. Web access is needed to use the Mobile Banking app. Check with your carrier for specific fees and charges. Message and data rates may apply. Check with your carrier for details. System availability and response times are subject to market conditions.
