Clicks-to-Bricks
FNB has created a fully digital bank to integrate its in-branch, online and mobile channels for a consistently exceptional banking experience.
FNB has created a fully digital bank to integrate its in-branch, online and mobile channels for a consistently exceptional banking experience.
FNB's significant investments in innovation have enabled us to stay at the leading edge of emerging technology, so that we can deliver convenient access to our trusted financial products and services, including credit.
We launched our award-winning Clicks-to-Bricks strategy to integrate our physical and digital channels and provide one seamless experience, no matter where or how our customers choose to bank with FNB. From our retail-oriented website, to our comprehensive online banking platform, FNB Direct Mobile Banking app, ATM network and state-of-the-art branches, our goal is to offer the flexibility you need to manage your banking according to your unique needs and preferences.
The eStore® is the next generation of our Solutions Center concept, an innovative digital banking experience that allows you to shop for and buy financial products and services like never before.
eStore is available on fnb-online.com and in our Mobile Banking app as well as at all FNB branches, bringing the full power of our website into an office near you.
Use the eStore® to:
Watch the video to learn more.
For its work in developing eStore, FNB was selected as a Model Bank for Omnichannel Retail Delivery by Celent, a leading global research and advisory firm for the financial services industry. Click here to learn more about the award and to view a case study and video interview produced by Celent.
With the FNB eStore® Common application, we aim to be the first bank to offer a single, universal application for almost all its products and services, including the ability to apply for multiple products simultaneously. Customers can currently use the eStore Common application to apply for consumer loan and deposit products, with plans to make small business loan and deposit products available through the eStore Common application in 2024.
To complement this universal application and further improve efficiency for our customers, we also have introduced the FNB Document Center. The secure online portal enables customers to upload necessary financial information and documentation in one place, largely eliminating the need to provide paperwork in person.
