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Positive Pay Resource Center

Ensuring a smooth transition for our upgraded Check Positive Pay platform.

View Images of Cleared Checks

Reduce the threat of check fraud with our Account Reconcilement - Positive Pay service.

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Getting Started with the Upgraded Positive Pay Platform

This page contains key resources to help you navigate FNB's Positive Pay system including a user guide, frequently asked questions and instructional videos.

  1. Positive Pay User Guide

    Review the user guide PDF that includes step-by-step tutorials and feature overviews.

    Open PDF >

  2. Frequently Asked Questions

    Review the frequently asked questions PDF to answer questions on the platform update.

    Open PDF >

  3. Add New Issued Check

    Watch this video to see how to add a new issued check on the upgraded Check Positive Pay platform.

    Watch Video >

  1. Submit Issued Check File

    Watch this video to see how to submit an issued check file on the upgraded Check Positive Pay platform.

    Watch Video >

  2. Quick Exception Processing

    Watch this video to see how to process exceptions on the upgraded Check Positive Pay platform.

    Watch Video >

  3. Check Search

    Watch this video to see how to search for a check on the upgraded Check Positive Pay platform.

    Watch Video >

Need Additional Assistance?

For additional assistance, please contact the Treasury Management Support Team at 1-866-750-5298, Monday-Friday 8:00 AM EST – 5:30 PM EST.

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